Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Data Protection
We use industry-standard security measures to protect your personal information and business data.
Transparency
We're clear about what data we collect, why we collect it, and how we use it to improve our service.
Your Rights
You have full control over your data, including the right to access, modify, or delete your information.
1. Introduction
Bamito (we, our, or us) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our loyalty card management platform and related services (the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our Service.
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide to us when you:
- Register for an account
- Create loyalty card programs
- Contact us for support
- Subscribe to our newsletter
- Participate in beta testing
This may include: name, email address, business name, phone number, billing address, and payment information.
2.2 Usage Data
We automatically collect certain information when you use our Service, including:
- Device information (IP address, browser type, operating system)
- Usage patterns and feature interactions
- QR code scan data and timestamps
- Store page views and customer interactions
- Performance and error logs
2.3 Customer Data
When you use our Service to manage loyalty cards, we may process data about your customers, including purchase history and loyalty card usage. You are responsible for ensuring you have the necessary permissions to share this data with us.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Provide and maintain our Service
- Process loyalty card transactions
- Generate QR codes and manage stores
- Provide customer support
- Send service-related notifications
- Respond to inquiries and support requests
- Send marketing communications (with consent)
- Provide product updates and announcements
- Analyze usage patterns and trends
- Improve our Service and user experience
- Develop new features and functionality
- Conduct research and analytics
- Comply with legal obligations
- Protect against fraud and abuse
- Enforce our terms of service
- Resolve disputes and legal issues
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
4.1 Service Providers
We may share your information with trusted third-party service providers who assist us in operating our Service, such as payment processors, hosting providers, and analytics services. These providers are bound by confidentiality agreements.
4.2 Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users or the public.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Technical Safeguards
- SSL/TLS encryption for data transmission
- Encrypted data storage
- Regular security audits and updates
- Access controls and authentication
Organizational Measures
- Employee training on data protection
- Limited access on a need-to-know basis
- Regular security policy reviews
- Incident response procedures
6. Your Rights and Choices
You have the following rights regarding your personal information:
Request access to your personal information and receive a copy in a portable format.
Request correction of inaccurate or incomplete personal information.
Request deletion of your personal information, subject to legal and contractual obligations.
Unsubscribe from marketing communications and opt-out of certain data processing activities.
7. Data Retention
We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. Specific retention periods include:
- Account Information: Retained while your account is active and for 3 years after account closure
- Transaction Data: Retained for 7 years for accounting and legal compliance purposes
- Usage Data: Aggregated and anonymized data may be retained indefinitely for analytics
- Support Communications: Retained for 2 years after the last interaction
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, including:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions by competent data protection authorities
- Certification schemes and codes of conduct
9. Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
11. Nous Contacter
Si vous avez des questions concernant cette politique de confidentialité ou nos pratiques en matière de données, veuillez nous contacter :
support@bamito.fr
Pour toute question liée à la confidentialité
support@bamito.fr
Pour toute question relative à la protection des données